Use of the website and services
Inbox Pros provides done-for-you cold email marketing services for SaaS businesses, including strategy, ICP definition, contact sourcing, offer development, email copy, infrastructure setup, campaign execution, and optimization.
Your use of this website and any related service is subject to these terms, along with any proposal, statement of work, onboarding document, or other commercial agreement we issue for a paid engagement.
Quotes, proposals, and service activation
Submitting a form or requesting pricing does not create a binding service relationship by itself. Service begins only after scope, timing, fees, and any other required onboarding terms have been confirmed.
Inbox Pros may update or decline a quote if the campaign objective, target audience, deliverability risk, or operational complexity changes materially after discovery.
Client responsibilities and lawful use
Clients must provide accurate company information, timely approvals, and lawful authority for the products, services, claims, and outreach messages used in any campaign.
You agree not to use Inbox Pros for unlawful, deceptive, abusive, misleading, or spam-oriented activity. We may suspend or refuse service where the campaign creates legal, ethical, reputational, or deliverability concerns.
Intellectual property and working materials
Inbox Pros retains ownership of its pre-existing frameworks, methods, internal systems, and reusable process assets. Client-specific deliverables created for an engagement may be licensed or assigned according to the governing commercial agreement.
You remain responsible for ensuring that any materials, claims, brand assets, or instructions you provide to us may be lawfully used in connection with your campaign.
Service changes, suspension, and termination
We may modify, pause, or discontinue parts of the service where required for maintenance, security, compliance, or campaign quality control.
Inbox Pros may suspend or terminate an engagement if invoices remain unpaid, required client inputs are withheld, or the campaign violates these terms or applicable law.
Disclaimer and limitation of liability
Inbox Pros does not guarantee a specific number of replies, meetings, subscribers, customers, or revenue outcomes. Campaign performance depends on market fit, offer strength, targeting quality, infrastructure health, and other external factors.
To the maximum extent permitted by law, Inbox Pros will not be liable for indirect or consequential losses, and any direct liability will be limited to the fees paid for the applicable service period.